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Fulfillment Policy

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Effective Date: October 9, 2025
Organization: VICTORY HOLDINGS GROUP, INC.
Website: http://victoryholdingsg.com
Address: 211 W. 19th Street, Suite 103-452, Cheyenne, WY 82001
Phone: 786-850-8266
Email: info@victoryholdingsg.com

1. Purpose

This Fulfillment Policy outlines how Victory Holdings Group, Inc. (“the Company,” “we,” “us,” or “our”) manages the delivery of professional and intercompany services.
As a holding and management company, we provide structured support to affiliated entities and external partners through asset management, corporate advisory, and strategic branding services.

This policy ensures all clients, subsidiaries, and B2B partners receive transparent, efficient, and professional service in alignment with our mission:

“To build, manage, and preserve a diversified portfolio of companies rooted in strength, strategy, and long-term value creation.”

2. Services Covered

This policy applies to all services provided by Victory Holdings Group, Inc., including but not limited to:

  • Asset Management – $500–$1,000/month
    Oversight, monitoring, and optimization of company assets and investment portfolios.

  • Corporate Strategy & Advisory – $495–$895/month
    Strategic consulting for business growth, governance, and executive planning.

  • Strategic Branding & Market Positioning – $595–$995/month
    Brand identity, market differentiation, and visibility enhancement across affiliated entities and client portfolios.

3. Service Engagement Process

a. Consultation and Proposal

Each engagement begins with a consultation to assess client needs and objectives.
A written Service Agreement or Proposal is then provided, detailing scope, deliverables, timelines, and pricing.

b. Agreement and Payment

Fulfillment begins once the Service Agreement is signed and initial payment or retainer is received.
All services are invoiced in advance or per milestone, depending on the contract terms.

c. Onboarding

Clients are assigned a dedicated advisor or project manager who serves as the primary point of contact throughout the engagement.
Onboarding includes timeline confirmation, document submission, and schedule setup.

d. Execution and Delivery

Services are performed according to the agreed scope and delivery schedule.
Progress updates are provided regularly via email, reports, or scheduled consultations.
Deliverables (e.g., reports, strategies, frameworks, or plans) are provided digitally via secure channels.

e. Completion and Review

At the conclusion of the engagement, clients receive final documentation, strategic insights, and post-project recommendations.
Performance reviews and continuation options (renewals or retainers) may be discussed.

4. Delivery Timelines

Delivery times vary based on service type and project complexity:

Service TypeEstimated Fulfillment Timeline

Asset ManagementOngoing, monthly reporting cycle

Corporate Strategy & Advisory10–20 business days (project start to completion)

Strategic Branding & Market Positioning15–30 business days depending on scope

Delays caused by incomplete documentation, approval delays, or client non-cooperation may extend fulfillment time. Any such delays will be communicated promptly in writing.

5. Communication and Reporting

Clients will receive:

  • Regular status updates through email or virtual meetings

  • Monthly or milestone-based progress reports

  • Strategic insights and KPI-based summaries upon project completion

All communications are handled confidentially and in alignment with our Privacy Policy.

6. Payment Terms

  • Payments are due as outlined in the Service Agreement or invoice.

  • Accepted payment methods: credit/debit cards, ACH transfers, and wire payments (via secure processors such as Stripe).

  • Unless otherwise specified, payments are due upon receipt.

  • Retainer-based engagements are billed monthly unless otherwise agreed.

Failure to make timely payment may result in service suspension or cancellation.

7. Refunds and Cancellations

Due to the professional and customized nature of our services:

  • All payments are non-refundable once the service period has begun.

  • Prepaid retainers may be refunded on a pro-rata basis with at least 30 days’ written notice before the next billing cycle.

  • If Victory Holdings Group, Inc. terminates an engagement early, the client will be refunded for any prepaid, unrendered services.

All refund and cancellation requests must be submitted in writing to info@victoryholdingsg.com for review.

8. Client Responsibilities

Clients are expected to:

  • Provide timely, accurate, and complete information for project fulfillment.

  • Communicate promptly with assigned advisors or account managers.

  • Review and approve deliverables within the agreed time frame.

  • Ensure compliance with all applicable laws and internal business requirements.

Failure to provide necessary documentation or approvals may result in project delays.

9. Confidentiality and Data Protection

Victory Holdings Group, Inc. is committed to protecting the privacy and security of all client information.
All data shared during engagements is kept confidential and used solely for business purposes.
We adhere to strict data protection standards as outlined in our Privacy Policy.

No client or partner information is disclosed to third parties unless required by law or authorized in writing.

10. Force Majeure

The Company shall not be held liable for delays or failure to fulfill obligations caused by events beyond its control, including but not limited to:

  • Natural disasters

  • System outages

  • Regulatory restrictions

  • Labor disputes

  • Acts of war or unforeseen emergencies

Affected clients will be notified promptly, and reasonable steps will be taken to resume service as soon as possible.

11. Dispute Resolution

Any disputes regarding fulfillment, delivery, or service quality should first be addressed through direct communication with the assigned project manager.
If unresolved, disputes will be handled through mediation or binding arbitration in Cheyenne, Wyoming, under the laws of the State of Wyoming.

12. Policy Updates

This Fulfillment Policy may be updated periodically to reflect operational, legal, or regulatory changes.
The latest version will always be available on our official website.
Continued engagement or payment after such updates constitutes acceptance of the revised terms.

13. Contact Us

For fulfillment questions, updates, or policy inquiries, please contact:

VICTORY HOLDINGS GROUP, INC.
211 W. 19th Street, Suite 103-452, Cheyenne, WY 82001
786-850-8266
info@victoryholdingsg.com
http://victoryholdingsg.com

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